At Jewel by Isha, we know how special it feels to receive something you love. That’s why we’re committed to delivering your order with care, reliability, and a touch of excitement. Below is everything you need to know about how your package is processed and shipped.
Order Processing Time
All orders are processed within 1–3 business days.
Please note that during festive seasons, sale events, or collection launches, processing times may be slightly longer — but rest assured, we’ll keep you updated every step of the way.
Shipping Methods & Delivery Partners
We partner with trusted logistics providers to ensure your order reaches you safely and promptly.
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Standard Shipping – A reliable and cost-effective delivery option.
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Express Shipping – For those “can’t-wait” moments.
Our delivery partners are carefully chosen for their efficiency and track record of service excellence.
Estimated Delivery Timelines
Domestic (Within India):
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Metro Cities: 2–5 business days
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Other Locations: 3–7 business days
International Shipping:
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Typically delivered within 7–14 business days, depending on the destination and local customs processes.
Please note: Delivery timelines are estimates and may be impacted by factors such as weather conditions, customs clearance, or holiday backlogs.
Shipping Charges
Shipping fees are calculated at checkout based on the order weight and delivery location.
Enjoy free shipping on qualifying orders — details will be displayed on product pages or during promotional events.
Order Tracking
Once your order is shipped, a tracking number will be sent via email or WhatsApp.
Tracking links may take 24–48 hours to update. If you don’t see movement, give it a little time. Still concerned? Reach out to us — we’re always here to help.
Lost or Damaged Packages
While we take every measure to package your order securely, occasional issues during transit can occur.
Please note:
Jewel by Isha is not liable for delays, losses, or damages that occur once your order has been handed over to the courier.
That said, your satisfaction is our priority — if something goes wrong, get in touch with us. We’ll do our best to work with our shipping partners to find a fair and reasonable solution.
Need Help With Your Order?
We’re always happy to assist! For any shipping-related questions or concerns, feel free to contact us:
📧 Email: jewelbyisha@gmail.com
